Powering Secure Identity Solutions
Built for Real-World Biometric Operations
FaceEx provides biometric identity verification solutions for cruise operations, ports, and other secure environments. It is designed to support fast, reliable passenger processing through integrated software, kiosk deployments, and live operational workflows.
Originally developed as a proof of concept to support U.S. Customs and Border Protection, FaceEx demonstrated exceptional performance successfully matching over 4,600 travelers and staff with 97%+ accuracy in under 3 hours, averaging just 1.6 seconds per match.
Today, FaceEx delivers fully integrated biometric solutions that power real-world operations across cruise lines and ports.
From Concept to Deployment
1990
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2015
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2026
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Trusted by
leading cruise
operators
Biometric Identity Solutions
FaceEx designs and deploys advanced visual matching systems that replace manual identity verification with fast, automated, and reliable biometric processing and our platform combines:
Real-time facial recognition
Seamless integration with CBP TVS and EPP programes
Compatibility with Fidelio and Otalio systems
Portable biometric kiosks for on-site deployment
The result is a scalable, high-performance solution built for complex, high-throughput environments.
Technology Built for
Real-World Performance
At the core of FaceEx is a powerful visual matching engine designed to perform under real-world conditions. Our technology is:
Built for Live Operations
Designed to perform reliably in real-world environments, not just controlled conditions.
Reliable at High Throughput
Maintains speed and accuracy even in high-volume, fast-moving operational workflows.
Deployable at Any Scale
Flexible architecture that supports both small deployments and large-scale operations.
A Partner Through Every Stage
We work closely with our clients to design solutions tailored to their operational needs. From initial concept to full deployment, FaceEx provides:
Strategic Consultation
Expert guidance to help define the right deployment strategy for your operational environment.
System Design and Integration
Tailored system architecture and seamless integration with your existing workflows and infrastructure.
Deployment and Training
End-to-end implementation support with on-site and remote training for operational readiness.
Ongoing Optimization
Continuous improvements to maintain system efficiency, accuracy, and long-term performance.
Professional 24/7 Support
Fast, reliable support available around the clock to keep operations running without interruption.
Fast, reliable identity verification for real-world operations
FaceEx is based in Sunrise, Florida, and supports operations across the United States for cruise operators and port environments. With 400+ kiosks deployed and operations across 148+ U.S. ports, our systems are proven in live, high-volume environments.
FaceEx continues to improve its biometric identity verification platform to support faster, more reliable operations in high-throughput environments. Our focus is on practical deployment, strong system integration, and expanding where secure identity verification can improve operational flow.
Customer support is a core part of the FaceEx experience. We provide: Nationwide service coverage, 24/7 reliable remote support, On-site assistance when needed and Full lifecycle system support.