Powering Secure Identity Solutions

About Us
About Us

Built for Real-World Biometric Operations

What is FaceEx
Foundation
Scale

FaceEx provides biometric identity verification solutions for cruise operations, ports, and other secure environments. It is designed to support fast, reliable passenger processing through integrated software, kiosk deployments, and live operational workflows. 

Originally developed as a proof of concept to support U.S. Customs and Border Protection, FaceEx demonstrated exceptional performance successfully matching over 4,600 travelers and staff with 97%+ accuracy in under 3 hours, averaging just 1.6 seconds per match. 

Today, FaceEx delivers fully integrated biometric solutions that power real-world operations across cruise lines and ports.

facial recognition technology
Next-generation facial recognition technology optimizing identity verification in complex, high-volume environments.
company history

From Concept to Deployment

1 +
Kiosks deployed
1 + U.S ports
Active across

Trusted by

leading cruise

operators  

1 M+
Passengers processed 
What We Do

Biometric Identity Solutions

FaceEx designs and deploys advanced visual matching systems that replace manual identity verification with fast, automated, and reliable biometric processing and our platform combines:  

Real-time facial recognition

Seamless integration with CBP TVS and EPP programes

Compatibility with Fidelio and Otalio systems

Portable biometric kiosks for on-site deployment

The result is a scalable, high-performance solution built for complex, high-throughput environments.

Our Technology

Technology Built for
Real-World Performance

At the core of FaceEx is a powerful visual matching engine designed to perform under real-world conditions. Our technology is: 

Built for Live Operations

Designed to perform reliably in real-world environments, not just controlled conditions.

Reliable at High Throughput

Maintains speed and accuracy even in high-volume, fast-moving operational workflows.

Deployable at Any Scale

Flexible architecture that supports both small deployments and large-scale operations.

Seamless biometric identification with industry-leading accuracy and speed, built for modern security demands.
Next-generation facial recognition technology optimizing identity verification in complex, high-volume environments.
Our Approach

A Partner Through Every Stage

We work closely with our clients to design solutions tailored to their operational needs. From initial concept to full deployment, FaceEx provides: 


Strategic Consultation

Expert guidance to help define the right deployment strategy for your operational environment.

System Design and Integration

Tailored system architecture and seamless integration with your existing workflows and infrastructure.

Deployment and Training

End-to-end implementation support with on-site and remote training for operational readiness.

Ongoing Optimization

Continuous improvements to maintain system efficiency, accuracy, and long-term performance.

Professional 24/7 Support

Fast, reliable support available around the clock to keep operations running without interruption.

Fast, reliable identity verification for real-world operations

Where We Operate
Looking Ahead
Support & Service

FaceEx is based in Sunrise, Florida, and supports operations across the United States for cruise operators and port environments.  With 400+ kiosks deployed and operations across 148+ U.S. ports, our systems are proven in live, high-volume environments. 

FaceEx continues to improve its biometric identity verification platform to support faster, more reliable operations in high-throughput environments.  Our focus is on practical deployment, strong system integration, and expanding where secure identity verification can improve operational flow. 

Customer support is a core part of the FaceEx experience. We provide: Nationwide service coverage, 24/7 reliable remote support, On-site assistance when needed and Full lifecycle system support.

1 M+
Passengers processed 
1 %+
Accuracy rate
Up
We’re here to support your operations and answer your questions!
faceex@survintl.com

Email address

+1 (786) 809 1059

Phone number

Sunrise, FL. USA

5555 N Nob Hill Rd Sunrise, FL 33351

Next-generation facial recognition technology optimizing identity verification in complex, high-volume environments.